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FAQ

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FAQ

Q. What is MySupplements.Store?

A. MySupplements.Store, based in the United States, is one of the largest online suppliers of low-cost, high-quality and pharmaceutical-grade supplements and organic natural health products. Our website features over 18,000 different products, many that are highly recommended by doctors.

Q. Why trust MySupplements.Store?

A. Almost all of our products are manufactured in the United States. Our supplements are manufactured under GMP requirements and are frequently checked to ensure that they meet our high quality standards.

Q. What are GMPs?

A. GMPs (Good Manufacturing Practices) are guidelines created by the FDA (Food and Drug Administration) that provide a system of processes, procedures, and documentation to assure that the product produced has the identity, strength, composition, quality, and purity that it is represented to possess.

Q. What is our mission at MySupplements.Store?

A. We help our customers in their pursuit of the highest possible levels of health. We support traditional and alternative medicine with natural supplements and other products in order to promote health and prevent illness, by addressing the underlying causes of secondary medical conditions. This allows our customers, along with their healthcare providers, to effectively integrate conventional and complementary medicine.

Q. Do you ship internationally?

A. No, we only ship to locations within the United States.

Q. What are some benefits offered by MySupplements.Store?

A. The following are some of the advantages that our store provides:

  • We have one of the widest selections of healthy products available in the country.
  • Free standard shipping on orders over $50.
  • 100% satisfaction or your money back.
  • A discount of 10% for the first thirty days after you create your new customer account.

Q. An item I ordered was canceled. Why did that happen and when will I get a refund?

A. Ever since COVID, there have been occasional difficulties keeping our inventory fully stocked. And sometimes an item may show that it is in stock, when actually we may not have it. When that happens, that item will be removed from your order, and you will be fully refunded. Depending upon your bank, it may take up to a week for a refund to appear in your credit card account.

Q. Why am I getting automatic orders?

A. You signed up to have one or more products autoshipped to you on a monthly basis. If you decide you no longer need this service, you may cancel it anytime from your account page. You may also email us if you want it changed.

Q. What must one remember?

A. There is no alternative to receiving professional medical care or attention from a practitioner who is qualified to do so. Therefore, before beginning or stopping the use of any new medication or supplement, it is essential to consult with a doctor or other qualified healthcare provider. Likewise, before beginning any new program or treatment for oneself, it is recommended that you discuss it with a licensed professional healthcare provider.

 

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